Privacy Policy
HPI Reports is fully transparent about your privacy and what information we collect. Therefore, we have created
this privacy policy, to help you better understand what information we collect and how it is used.
We do not store any payment details (such as credit or debit card) at all or on this website.
All payments are processed by 3rd party providers such as PayPal.
Information we collect when you perform a free or paid search on this website:
We log all requests and store information such as the vehicle registration plate (VRM), Your IP Address and
the time and date the request was made. We do this to combat abuse of our free and paid services. If you are logged in
to your account, we also link free searches to your account, this includes your account email ID. We may use data
collected for anonymized statistics.
Information we collect when you place an order:
When you place an order, we collect personally identifying information such as:
- Name
- Address
- Telephone numbers
- Email address
- VRM (Also known as Vehicle Registration Plate)
- When the order was placed (time and date)
Why we collect this information:
To process your order and help prevent fraudulent orders we collect this information.
How is your information used?
We may email you from time to time, if you have given us consent to do so prior to placing your order. We also need to
store your order information and vehicle registration you bought a report for to process your order.
Cookies
This website uses cookies, for more information please see our cookie policy.
Sharing your information with 3rd parties
We do not share any personally identifying information unless required to do so by law or to aid any legal investigations
regarding stolen goods, vehicles or property.
If required to do so we may also pass your information onto Experian Ltd if they have an existing finance query
regarding a vehicle you are linked to.
We do not sell your information to any other 3rd parties.
Information we when you use account features
Request an update or deletion of any data we hold on you by contacting us using the contact page or via email
at: Support@hpireports.com
How to request your data be deleted or updated:
Simply send an email to Support@hpireports.com or use the contact page on this website to request a copy of
all the information we hold on you. We will deal with your request in a timely manner (7 working days but usually sooner).
